Quality Assurance

Dedicated teams of skilled staff of Merchant Grp with international expertise and experience have designed entire quality system from a worldwide perspective. Our technical team is capable of identifying specific and isolated quality problems providing immediate remedies to them.

Full-service programmes allow customers to:

  • » Manage and improve supplier product quality
  • » Reduce product liability risk
  • » Improve customer satisfaction
  • » Reduce recalls/withdrawals and customer complaints
  • » Cost-effectively manage quality throughout their chain